Multiple languages

If you're going to distribute a questionnaire to people who speak different languages, the multiple languages feature is just what you need! Respondents can choose their own language and you'll also be able to view the results altogether. This will save you loads of time, you can easily add multiple languages and send respondents one link. 

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So let's get down to it, here are the steps this guide will cover:

  1. Add a language
  2. Write your language choice screen
  3. Translate in the software
  4. Translate out of the software
  5. Distribute your survey in different languages

Before adding a language, you'll need to log in and create your questionnaire. Check out how to learn how to create your first survey, quiz, or assessment.

1 Add a language

Head to the Extra Options tab and choose Multiple languages.

multiple languages - add a language

Now click Add language to add a second language to your questionnaire.

multiple languages add language

Name your language and click Confirm.

Multiple languages name language

There are two ways to add translations. You can either do it on the Survey Anyplace website or do it offline in Excel.

2 Write your language choice screen

The language choice screen is the first screen of the questionnaire where the respondent can choose the language in which he/she wants to take the questionnaire. Be sure to make it look great!

Here is an example of how a language choice screen could look:

multiple languages - language choice screen

Now make your own screen! Click to expand the Language choice screen section.

multiple languages - edit language choice screen

Write the text which you want to be shown on the screen and add any images, such as a logo by clicking Add media. To change the size, alignment, or color of your text, use the rich text editor icons.

Click Apply when you're done to save all your changes.

3 Translate in the software

You'll need to click on the language that you've just added which will be shown on the left as inactive because you have not yet added translations. Once you click on the new language, you'll be able to add translations for each part of the questionnaire. Make sure you translate every single piece of text, message, and label. The language will only be made active in your questionnaire when it is 100% complete.

Tip: You'll see what percentage of the language you've completed, so you can tell if you've missed something out. Don't worry, it's not so easy to miss something - go slowly down the page and make sure to click on each down arrow at the beginning of the section to expand that section.

multiple languages add translations

Click Apply when you're finished. When you've filled in all translations, the language will now be shown as a secondary language.

You can add as many languages as you need. Just click Add language and repeat the same steps to add more languages.

4 Translate out of the software

This feature is only available in the Enterprise plan and ReportR plan.

This is a great feature if you want to send everything in a neat file to a translator or get colleagues to help you out. Here you can easily download the file of all the items that need to be translated. Click to expand the Export and import translations options section. Now click Export to get your translation file. You'll receive a CSV that is easily convertible to Excel. Learn how to convert your CSV file to Excel.

export and import translations options

When you have converted your CSV file to Excel, it will look like this:

multiple languages CSV export

  • The first column contains the link with the item in your survey. Do NOT make any changes to the first row or column.
  • The second column contains your first language.
  • The third column (and fourth or fifth if you have even more languages) is the place where you can add the translation.

Tip: If Excel adds a row automatically as the top row, make sure to delete this before uploading the file. The titles Label Key, Default Language, and your third, fourth language should be the first row in the CSV/excel in order that the languages can be stored in the correct place.

Now you can add all your translations. When you're done, if you've been working in Excel, you'll need to save the file as a CSV file. Learn how to convert Excel to a CSV file

When your CSV file is ready, click Import.

Import translations

Yay, all done! Click Apply once the file has been uploaded.

5 Distribute your survey in different languages

You can give people the choice of language that they want to answer the survey in, or send them the survey directly in a specific language.

If you are unsure which language people will choose to answer the survey, send them the general survey link (see all the sharing options in the full guide) and they can choose their language on the language choice screen.

If you know for sure which language people need, you can add URL parameters to the end of the survey link so that they will automatically be sent the survey in the correct language. It's not difficult to do, here's what you need to add to the end of your survey link:

  • English: add ?lang=en_us
  • Nederlands: add ?lang=nl_be
  • Français: add ?lang=fr_be
  • all other languages: add ?lang={first two letters of chosen name for language}

So for example, if you are sending out your survey in French, this is what your link will look like:

Tip: In order to use the Dutch and French parameters, your language needs to be named exactly "Nederlands" or "Français" when you're naming your language in the multiple languages editor.

Excellent! Erinomainen! Odličan! Now you can reach those Finnish and Croatian respondents too!

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