Piping Variables

Piping Variables

This feature is included in all paying plans.

Piping Variables are expressions within the site to reference other information that has already been provided. They are useful because they personalize the site to the user that is accessing it. For example, they can be used within an email to pipe in the first name of the user into the email, so instead of the email stating "Dear Applicant" it can state "Dear Tom" (with Tom being a variable).

Piping variables are a great way to make your survey more conversational and relevant for the respondent.

1 An example of piping

Here's an example to illustrate the concept of piping:

Q1 What is your favorite city trip destination?
A1 Berlin
A2 Amsterdam
A3 Paris
A4 London

Q2 What do you like about {Q1}?

Say that the respondent selects the 4th answer of Question 1 (London), the subsequent question would become:

Q2 What do you like about London?

2 Add piping to your questionnaire

Log in and follow the steps in the tool.

Piping variables can represent answers of following question types: Text Choice, Image Choice, Drop down, Open Text, Typeahead, Form Text Single Line, Star Rating and Slider (Text).

Write your first question, for example:

Piping - first question

Make sure you have turned off multiple answers possible. Piping can't be used when you make your question multiple choice.

Now let's include piping in the next question using answers from the previous question. Make sure to save the earlier questions so that they'll appear in the drop-down menu of piping variables.

Type your question, and when you want to insert piping, click Variables in the rich text editor to access the drop-down of piping variables. Then select which variable you want to add. In our example, we'll choose Question 1 response.

Now you'll see the piping variable added inside your question.

Example of piping text in question

Don't forget to save changes when you're done!

Let’s see how this will look in your questionnaire! Note how the second question uses the answer chosen in the first question.

Piping example

Vincent is the author of this solution article.

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