Kiosk options

Kiosk mode allows you to leave your questionnaire un-managed! You can put your questionnaire on kiosk mode by using the features like automatic back to start and idle timeout.

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When you don't have the time or staff to man your survey devices such as a tablet, you can just leave the tablet in kiosk mode in the store, at the stand, ... Given that the questionnaire can automatically return to the Intro Screen, no staff is required.

You might want to consider the following features when you leave your questionnaire unmanned:

  1. Automatic Back to Start
  2. Geolocation
  3. Idle timeout
  4. Save on Exit

1 Automatic Back to start

When a respondent takes the questionnaire on your device in kiosk mode he/she will feel no need to reload the questionnaire after completing it. Auto Redirect can make the questionnaire reload by itself so that the questionnaire is always ready to be taken. 

You'll find this feature in the Questions tab when you scroll down to Final screen. Toggle to activate auto redirect after 10 sec. Now the questionnaire will auto-redirect to the first screen after 10 seconds on the Final Screen.

kiosk options - auto redirect

More information about the Final Screen can be found here.

2 Geolocation

When it's important for you to know where the respondents take the questionnaire,  you can turn on Geolocation. When the location on the device is turned on at the moment someone takes the questionnaire, you will receive the location in your results and in your confirmation mail. E.g.: when you use one survey in three different stores to measure overall happiness, you can know from which store a specific (negative) response came by looking at the Geolocation.

You can find Geolocation in the Extra Options tab when you scroll down to the bottom section Other options. Turn it on here.

kiosk options - geolocation

This is how the location shows in your results:

kiosk options geolocation results

This is how the location shows in the email notification:

kiosk options geolocation in email notification

3 Idle Timeout

When you put your questionnaire on an unmanned iPad in a store, and someone quits in the middle of the survey,  you don't want to leave the questionnaire on that page. The Idle timeout times the period of inactivity and returns the questionnaire to the Intro Screen after a number of seconds you specify. You can choose whether or not you want to keep the data of an incomplete questionnaire by toggling the button to save data before the questionnaire restarts.

kiosk options idle timeout

More information on Idle timeout can be found here.

4 Save on Exit

This feature is included in the Professional and Enterprise plans only.

You'll find these options in the Extra Options tab in the bottom section of Other options. Activate save on exit to make sure the answers to the questionnaire are saved in case a respondent closes their browser. In other cases, the answers will only be saved when the respondents click Complete

kiosk options-save on exit

Read this guide for more info about save on exit and also how to let respondents come back later to complete the questionnaire.

Log in and add all of these features to your unmanned questionnaire!

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