Responses View

Responses view allows you to analyze the responses you have collected. You might want to see how a particular respondent answered. Let's see how to view results for individual respondents.


Essential 
Professional ✓
Enterprise ✓
ReportR ✓

In this guide we'll cover how to:

  1. Access the Responses view
  2. View all Responses
  3. View Response Details
  4. Add columns to table of Responses (Enterprise & ReportR only)

1 Access the Responses view

There are two ways to access the Results. You can click on the responses icon on the Home screen, or click the Results tab when you are editing your questionnaire.

Responses view icon

Responses view -results tab


Once you are viewing Results, click the Responses tab.

responses tab

2 View all Responses

In this view, you'll see every response including Intro fields if you used those (see here how to add Intro fields), the date and time, and how long it took to complete the questionnaire.


Tip: When you have uploaded the respondents upfront and sent them a personalized link, you will be able to search by respondents.

Responses view - view all responses


The time of response shown is the time zone of the device the survey was taken on.

3 View Response Details

Click on the circled icon to view details of a specific response. You could also delete specific responses by clicking X.

View response details


You will see the detailed view of the response showing all answers.

Detailed responses


While you are viewing an individual response, you can download that response by clicking Download and then select Session detail PDF and click Download.

Responses view - download

Responses view - download session detail


To delete multiple responses, check the box next to the responses and click Delete selected responses.

Responses view - delete responses

4 Add columns to table of Responses

This feature is only available on the Enterprise and ReportR plans.

step by step guide

Just follow these steps and you can easily add more information to the table showing individual responses.

  1. In the Responses view, click Options
  2. Click Add widgets, the last option on the list of dashboard options
  3. Click the purple Add widget button
  4. Select widget type Custom Results by Respondent table
  5. Name your widget
  6. Choose to add as many extra columns as you want, by clicking the + button
  7. You can choose to sort the column by low to high or high to low. Default is without sorting
  8. Click Save and close and you're done
  9. Head back to the responses view and you will be able to see the changes made

What's next?

Once you set up the Responses View, you will want to take a look at the following:

  • Charts view: allows you monitor the number of responses, the completion rate and the average duration of your surveys. You can also see graphical representations of the results of each question separately and the results of each question block of your survey.
  • Insights view: contains various details and information about the survey, according to your settings. Insights view allows you to monitor a range of metrics that give you information about performance, platforms, browsers, views and completion rate.
  • Presentation view,  to use your results in a presentation. You can easily switch between questions and show the answers and graphs in a clean and visual way to your audience. You can also use it when you are polling your audience at an event and show the live results as they come in.

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V
Vincent is the author of this solution article.

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