My Excel report isn’t divided in columns

Each Excel version converts the CSV that you download from Survey Anyplace in another way. If you're having trouble reading your Excel file you can try these steps.


First, start by double-checking you converted the CSV to Excel in the correct way. This document will show you how.


Still not a correct Excel file? Follow these steps:


Click on the home button of your computer and open the console panel.


c1


Choose Clock, Language, and Region


c2


Choose region.


c3


When you click on region this pop-up opens. Choose Additional Settings.


c5


Make sure the list separator is set on;


 

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If these steps didn't work for you, don't hesitate to contact us!