Idle timeout

The Idle timeout counts the period of inactivity and returns the survey to the Intro Screen after a period of time that you can specify. For example, when you put your survey or quiz on an unmanned iPad in a store, and you don’t want to leave the survey half-open when someone quits in the middle of the survey. 


Essential 
Professional ✓
Enterprise ✓
ReportR ✓

Let's see how to add the idle timeout feature to your survey. In this guide we'll discuss the following:

  1. Activate Idle Timeout
  2. What's next?


1 Activate Idle Timeout

Go to the Extra Options tab. Scroll down to Kiosk mode options and click Idle timeout.


Idle timeout option


You will then see this box with the following options:


Idle timeout options


When you toggle the button to activate Idle timeout, you will then be able to choose the timeout value in seconds. You can also choose to keep the data of an incomplete questionnaire by turning on save data before the questionnaire restarts.


Make sure you click Save changes so all your changes will be saved!


2 What's next?

If you're using the Idle Timeout feature, you may well be interested in knowing about related features:

  • Kiosk mode - When you don't have the time or staff to operate your survey devices, such as a tablet, you can leave the tablet in kiosk mode at your event. Given that the questionnaire can automatically return to the Intro Screen, no staff is required. You might want to consider the following features when you leave your questionnaire unmanned: Automatic Back to Start, Idle timeout, and Save on Exit.
  • Put an iPad in kiosk mode - A “kiosk” device is a computer or tablet that’s restricted to a single specific app. For small business owners, an iPad can be a great cost-effective solution to take advantage of kiosk devices. Read our how-to guide to learn how to set up the iPad and put it into kiosk mode.

  • Offline mode - The offline survey tool is perfect when conducting a survey at an event, in restaurants and shops, or if you want to conduct street interviews or surveys. Our offline survey tool offers all the convenience of an online survey, but it works when your internet connection is unstable or even if there's no WIFI connection at all.

  • Buying Survey Anyplace for a one-off event - Yes, you certainly can do that. When you purchase an Essential or Professional license, you obtain the right to use the license for a period of one month. Downgrade to a free license within this period of one month, and the payments will automatically stop. Your paid license will remain valid till the renewal date. Be aware that with the free license, you will only be able to see 20 responses on the results pages.

  • Using Survey Anyplace for voting - Invite your respondents for your voting session by sending them an email or a text message, or ask them to enter the link when you present it on a presentation screen. Let the respondents enter their vote. Present the results on the presentation screen in real-time and use our application in presentation mode to include your logo. Use our automatic refresh feature to update incoming results.

  • Presentation view - Presenting voting results using in the presentation view gives your audience a very clear, uncluttered view of the results for each question. Read the presentation view guide to learn how to set the options for the presentation view.

V
Vincent is the author of this solution article.

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