Charts View

It's time to view your results! There are different ways to look at your results: Charts view, Insights view, Responses view, and Presentation view. This guide will show you how to use the Charts view.

Professional ✓
Enterprise ✓
ReportR ✓

Make your own result page or dashboard by determining which questions you want to see and which filters you need. Learn how to customize your dashboard here. In this guide we'll discuss the following:

  1. How to find the Charts view
  2. Information about the questionnaire
  3. Charts for each question

1 How to find the Charts view

There are two ways to access the Results. You can click on the responses icon on the Home screen, or click the Results tab when you are editing your questionnaire.

responses tab

results tab

Once you are viewing Results, click the Charts tab if you are in a different view.

charts tab

2 Information about the questionnaire

The top section of the page contains some more details and information about the survey.

charts tab


If you click on "view more", you will be redirected to the insights tab, where you can monitor a range of metrics that give you information about performance, platforms, browsers, views and completion rate.

Tip: The completion rate is the ratio between how many times the questionnaire was opened and how many times it was opened and completed. Here you can see whether or not people take the time to complete your questionnaire. If the completion rate is low, you may consider reducing the number of questions or adding more images.

You can choose to hide some of this information by clicking Options to edit the summary dashboard.

options tab

Click Edit summary and choose if you want to hide the number of responses, completion rate, average custom score or average duration.

edit summary

If you have enabled Custom Scoring and have set up question blocks, you'll see the option to display the average score for each question block. Here's that option selected and see how the Question Block KPI scores and formula will appear on your dashboard.

Tip: Make sure you've given your question blocks titles so you'll know which results you're looking at!

KPIsThe gauge shows the max score of each question block but also the percentage of the average score.

charts tab

3 Charts for each question

Underneath the box containing the summary information, you'll see charts for every question.

Charts for each question

Click on the arrow to access the drop-down menu, where you can choose a different chart format or choose to show the input that your respondents left you in the Additional Text.

Charts for each question

What's next?

Once you set up the Charts View, you will want to take a look at the following:

  • Insights view: contains various details and information about the survey, according to your settings. Insights view allows you to monitor a range of metrics that give you information about performance, platforms, browsers, views and completion rate.
  • Responses view: allows you to analyze the responses you have collected, how a particular respondent answered, the last slide and last question when save on exit or save and continue is enabled. This is where device data and properties are included, if data collection setting is enabled.
  • Presentation view: allows you to use your results in a presentation. You can easily switch between questions and show the answers and graphs in a clean and visual way to your audience. The Presentation view will use your colors and logo. You can also use it when you are polling your audience at an event and show the live results as they come in.

Now log in yourself and customize your charts view to your liking! 

Vincent is the author of this solution article.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.