Charts View

It's time to view your results! There are different ways to look at your results: Charts view, Responses view, and Presentation view. This guide will show you how to use the Charts view.

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Make your own result page or dashboard by determining which questions you want to see, which filters you need,... Learn how to customize your dashboard here. In this guide we'll discuss the following:

  1. How to find the Charts view
  2. Information about the questionnaire
  3. Charts for each question

1 How to find the Charts view

There are two ways to access the Results. You can click on the responses icon on the Home screen, or click the Results tab when you are editing your questionnaire.

charts view click responses icon

charts view responses tab

Once you are viewing Results, click the Charts tab if you are in a different view.

charts tab

2 Information about the questionnaire

The top section of the page contains some more details and information about the survey.

Charts view survey info

Tip: The completion rate is the ratio between how many times the questionnaire was opened and how many times it was opened and completed. Here you can see whether or not people take the time to complete your questionnaire. If the completion rate is low, you may consider reducing the number of questions or adding more images.

You can choose to hide some of this information by clicking Options to edit the summary dashboard.

charts view image4

Click Edit summary and choose if you want to hide the number of responses, completion rate, or average duration.

charts view dashboard options

If you have enabled Custom Scoring and have set up question blocks, you'll see the option to display the average score for each question block. Here's that option selected and see how the Question Block KPI scores will appear on your dashboard. 

Tip: Make sure you've given your question blocks titles so you'll know which results you're looking at!

edit dashboard summary

question block responses

3 Charts for each question

Underneath the box containing the summary information, you'll see charts for every question.

Charts for each question

Click on the arrow to access the drop-down menu where you can choose a different chart format or choose to show the input that your respondents left you in the Additional Text.


Charts for each question

Now log in yourself and customize your charts view to your liking! 

Don't forget that there are lots more ways to customize your dashboard - hide questions, use filters, and more... read this dashboard guide for full details.

Vincent is the author of this solution article.

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