Pre-fill Intro Fields

Pre-fill Intro Fields

You can pre-fill the Intro fields (learn more about Intro fields ) to save respondents time and get their attention. If you have a field asking for the respondent's name, use a URL parameter to pre-fill this field if you already know their name and simply ask respondents to check the spelling, rather than making them enter data unnecessarily.

A URL parameter is the final part of the URL, which you can customize and use to identify someone or add information that will appear in the Intro fields. For example, to pre-fill a respondent's country, your URL could look like this:

Here's a few ideas of when you can use a URL parameter:
- Use the URL parameter to link a contact from your contact list
- Use a URL parameter to pre-fill the intro fields in your questionnaire
- Use the URL parameter to identify certain data and pre-fill certain areas in your result pages without showing (so hiding the intro fields) the data in your survey.

Tip: Pre-fill the Intro fields and use piping to give respondents a personalized intro screen. Grab their attention right away, and say "Welcome Neil, can you check your personal info is all correct and up-to-date?"

Let's see how to do this. Log in and find the questionnaire link over here:

Pre-fill intro fields - questionnaire link

You can have as many Intro fields as you like. We'll use two fields (name and city), but once you've got the hang of pre-filling the fields, you can do this for all of your fields.

Pre-fill intro fields - example

See how each Intro field is numbered. Pre-fill each field by adding the following text to the end of the link:

  • /?cf
  • Your Intro field number and a = sign. E.g. 1= for Intro field 1, 2= for Intro field 2 and so on
  • The data you want to pre-fill, so either name, city or whatever data you have

So in our example, to pre-fill the first field with the respondent's name, the link would look like this:

For the second field asking for city name, our link would be:

If you want to include both the first field for name and second field for city, use the sign, so you link would be:

Make sure to send the right link to the right people!

Now you know how to use URL parameters, you might be interested to know other ways you can use URL parameters in your survey:

  • URL parameters can pre-fill other types of survey questions, not only intro fields. You can add on your own ending so that a specific answer is chosen for a question that you can specify. Read the Fill in default responses by URL parameter guide to learn how to use URL parameters to pre-fill any question in your survey.
  • Add a URL parameter to send out your survey in a specific language
  • If you have users accessing your survey from a few different sources, for example, Facebook, LinkedIn and your company website, you may want to know which medium they used to access the survey. URL parameters once again will help you do this!
Vincent is the author of this solution article.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.