Outcomes

Survey Anyplace's outcomes feature offers the possibility to make personality quizzes and business tests that end with advice based on the respondent's answers. 


Essential ✗
Professional ✓
Enterprise ✓
ReportR ✓

 Outcomes is a feature that shows respondents a final screen based on their answers to all questions or shows a screen based on criteria that you have specified (for example, a specific quiz score).


There are two ways to program when an outcome screen should be displayed:

  • You can specify for all answers which screen should be shown for the outcome chosen most frequently.
  • You can create your own specific criteria when a screen should be chosen. This can be based on an answer to a specific question, a certain quiz/custom score, formula, or contact data.


NOTE

The outcome screen you set up will be displayed instead of the final screen message you have set in the Questions editor.


So now let's see how to do this! We'll discuss the following points in this guide:

  1. Create a new outcome
  2. Configure outcome screen layout
  3. Outcome screen types
  4. Specify when outcome screen should be shown
  5. Multiple outcomes


1 Create a new outcome

Log in and make sure you have added all of your questions. Then go to the Extra options tab and scroll down to the Question logic group of options and click Outcomes.


Outcomes - extra options


Now click Create outcome and you're on the way!

Create outcome button


Create as many outcomes as you need.


2 Configure outcome screen layout

Before you start, you'll need to choose which type of outcome you want


Outcome - choose outcome type


What is the difference between the three types of outcome screens?

  • Basic outcome will display the applicable outcome text (with an image above the text if you choose to upload one). 
  • Gauge outcome will show respondents where they score on a visual gauge comparing to others, together with a message that you've written. 
  • Website redirect will send respondents directly to a website you have specified when the condition is met (skip the outcome screen and send participants directly to a website).


2.1 Edit the outcome

The basic set-up of outcome screens (Basic & Gauge) will be the same regardless of the criteria for showing the outcome screen.

Basic outcome screen setup

  1. Title - this is the title of the outcome, visible only to you, not to respondents.
  2. Text - type the text which you want to show to respondents. Make your text more exciting by using the rich text editor.
  3. Add media - click here to upload an image or gif to make your outcome screen more interesting! (not available with a gauge outcome)
  4. Show view correct answers button - Turn off to hide the option for respondents to view the correct answers.
  5. Show back to start button - If you hide the back to start button, but you've filled in a redirect URL, respondents will be taken straight to that link, skipping the outcome screen.

NOTE

Click Variables to include piping variables. Personalize the outcome screen by inserting the respondent's name or the response that was given to a question. Read more about piping variables here.

You'll then have the option to enter a redirect URL for the particular outcome you are setting up. If you leave it blank and you've specified a general one for the survey in the Final screen settings, that one will be used instead.


2.2 Enable share options

Now you can turn on enable share options and allow respondents to share their outcome on social media.

share options

You can choose to add Variables in the share text. This is perfect if you want respondents to share their scores with their Facebook friends, for example. Simply click the Variables button and select which variables you want to include in the share text.


If you want respondents to share a different text or link, you can enter these in the text boxes that appear underneath, with share text and share link options.


3 Outcome screen types

Choose which type of outcome screen you would like, and follow through the relevant steps:

3.1 Basic outcome

3.2 Gauge outcome

3.3 Website redirect


3.1 Basic outcome

For the basic settings of this outcome, please see above (section 2).


Here's an example of how a basic outcome looks like:


basic outcome example


basic outcome example


3.2 Gauge outcome

NOTE

Make sure to create the highest level of the gauge first and continue in that order with the lowest level at the end.

For the basic settings of this outcome, please see above (section 2).


Here's an example of how a gauge outcome looks like:

gauge outcome example

gauge outcome example


3.3 Website redirect

Setting up the website redirect outcome is quick! Name your outcome, then type in the name of the website where you want respondents to be taken as the redirect URL


Website redirect setup


Now just read below to specify when respondents should be redirected to your website.


4 Specify when outcome screen should be shown

Now it's time to decide when you want your screen to be shown. Choose which section is relevant to you:

4.1 Outcome screen for most commonly chosen answer

4.2 Outcome screen based on criteria (such as answer, quiz score or contact data)


4.1 Outcome screen for most commonly chosen answer

You might want to show one screen to those who chose mostly correct answers and a different screen to those who were wrong most of the time. You should make all the screens you want before continuing to the next steps. How about making three screens for beginner, intermediate and expert?


Once you've written the text for your outcome screens, make sure each outcome is set to show when the answers linked to this outcome are chosen the most.


Outcome - show for most frequent answer


Now head right back to editing your questions. You will see an outcome button next to each answer. For every answer, select which outcome you want to link the answer to.


Attach outcomes to answers


Repeat this step for all of the questions that you want to link to the outcome screens. When the respondent completes the questionnaire, the outcome linked most often to the chosen answers will be shown as the final screen.


For example, suppose you have 3 questions with 3 possible answers for each question. We will link each answer to an outcome screen:


Question 1: Answer A = Expert, Answer B = Beginner, Answer C = Intermediate

Question 2: Answer A = Beginner, Answer B = Expert, Answer C = Intermediate

Question 3: Answer A = Expert, Answer B = Intermediate, Answer C = Beginner


If the respondent answers ABA, they will be shown the Expert screen as that was the most common outcome. If they answer CCC, they will see the Intermediate screen, and if they answer ACB, they will also be shown the Intermediate screen.


4.2 Outcome screen based on criteria

You can show an outcome screen based on a variety of criteria:


Outcome based on criteria


Tip: If you're on the Enterprise plan or ReportR plan, you can also choose an outcome based on the value of a formula.


Select according to which criteria you want to set the outcome screen to display, and use the drop-down menus to specify all parts of the criteria.


Outcome when criteria is met


If you're happy to keep things simple, click Apply to save your work, and you're done!


If your criteria needs to be more complex, click the + button to add extra parts to the conditions, which can be in addition to (AND) or instead of (OR). Don't forget to click Apply and save what you've done!


NOTE

Aside from the outcome screen, you can personalize results even further and provide respondents with a personalized PDF report based on the answers they gave. Email us to find out more.


5 Multiple Outcomes

You can set the Outcomes screen to show Multiple outcomes if more than one condition is met. Toggle the button to activate multiple outcomes. This feature is available for the Enterprise and ReportR plans. The outcomes will be shown in the order that you set them up.


Activate multiple outcomes

You've done well! Congratulate yourself for creating an awesome survey with personalized final screens for your respondents!


V
Vincent is the author of this solution article.

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