Custom score

This feature is included in the Professional and Enterprise plans.

Custom Scoring is mostly used for assessments that generate different outcomes (final screens) based on the answers of the respondent, or to rate the overall customer/employee satisfaction. The score will not be shown to the respondent, it will only appear in the results. You can use this feature in combination with outcomes and email templates to personalize the final screen and email. Log in and try it yourself!

1 Create your assessment

Create a new questionnaire. Not sure where to begin? Follow the step-by-step quick guide for the survey, quiz or assessment.

Make sure you've saved your changes before moving to the next step.

2 Enable custom scoring

When you want to add weights to your answers to determine a certain score or outcome at the end of the survey, you can turn on Custom Scoring

Go to the tab Extra Options and scroll down to Custom scoring.

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Toggle to turn on Custom score.

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When you turn on Custom Scoring, and you go back to the Questions tab to edit your questions, you'll see boxes with '0' in them appear next to your answers. You can change the '0' to the number you want to add to every answer. When a respondent chooses an answer, this is the score they are going to get.

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Don't forget to save your changes! Afterwards, you can see the score per respondent in Results by Respondent.

Tip: You can disable custom scoring on specific questions by toggling the button circled below:

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