Scratch Card

The Scratch Card is developed to give away incentives in a fun way. Fill in the percentage of respondents that can win a prize, and let the Scratch Card decide who wins.

Professional ✓
Enterprise ✓
ReportR ✓

Look here how the respondent can swipe over the image to reveal that they've won;

scratch card example

In this guide, we'll discuss;

  1. Add a Scratch Card Question
  2. Change the general question settings
  3. Edit the message
  4. Add answer images

1 Add a Scratch Card Question

In the Questions tab, click the button ? Questions. Now scroll down to select Scratch Card and click +

Scratch card-add question button

Great! You added your question, now let's see how to change the general question settings, edit the message and surprise your respondents!

Scratch card change settings

2 Change the general question settings

Scratch card change general question settings

  1. Hide/show the question settings.
  2. Change the question order.
  3. Change question type.
  4. Make the question active/inactive.
  5. Lock/unlock the question to be edited by other team members.
  6. Copy, Delete or Preview that particular question.

3 Edit the message

Scratch card - edit question

  1. Add your question here. Want to make your text bold, italic, change the color..? Learn about all the rich text editor icons here!
  2. Click Update scratch layer to update a different image that will appear on the screen for respondents to scratch away.
  3. Click Add media or Add YouTube video to upload images or videos to make your questionnaire more entertaining. The file needs to be under 2MB. To add a YouTube video, paste a YouTube link after you've clicked the Add YouTube video button.
  4. Make the question mandatory - toggle the button to require respondents to swipe the upper layer of the scratch card before moving to the next question.

4 Add answer images

add scratch card images

1. Type your text in this box. The answer text won’t show to the respondent, only to the admin in the reports.

2. Here you can enter the probability to get the surprise answer, which is the percentage chance the respondent has of getting that answer. The sum of all the probabilities must add up to 100%.

3. Click Change image to add an image of your choice to be shown as the answer option.

4. Limit number of times surprise answer can be chosen - Turn on this option to enter the maximum number of times this answer will be shown. Now you won't have to give away that vacation prize too many times! If you set this limit the survey will need to be used online and won't work in offline mode.

5. Click Add answer and repeat the steps above.


If the image you have uploaded is not a rectangle, you can stamp a rectangle out of the picture you've just uploaded within our tool.


You must make sure not to limit ALL answers. There must be at least 1 answer where the limit option is DISABLED. We recommend to only limit the WIN option.

Click Save Changeat the top of the screen when you're done.


Can't wait to get started and add this question? Log in and let's go!

Support is the author of this solution article.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.