Radio Button Rating

This feature is included in all plans.

A radio button rating question is a type of rating question, where respondents can choose their answer between 0 and 10. Only a single answer can be chosen.

Rating questions are question types that ask a respondent to rate a (part of a) product or service. There a lot of different ways to ask someone to rate your product. Check out our rating question guide if you want to use a visual rating scale such as stars or emojis.

Log in and follow the steps to add your radio button rating question.

1 Add a radio button rating question to your questionnaire

In the Questions tab, click the button ? Questions.

Select Radio Button Rating from the list of question types. Click +.

You'll now be able to change the general question settings and edit the question. The answer buttons from 0 to 10 are automatically included but you have a couple of answer options you can add.

2 Change the general question settings

1. Hide/show the question settings.
2. Change the question order.
3. Change question type.
4. Make the question active/inactive.
5. Lock/unlock the question to be edited by your team members.
6. Copy, Delete or Preview that particular question.

3 Edit the question

1. Add your question here. Use the rich text editor icons to make your text bigger, add emojis or videos, change the alignment, and more!
2. Click Add media or Add YouTube video to upload images or videos to make your questionnaire more entertaining. The image or video will be displayed above your question. The file needs to be under 2MB. To add a YouTube video, paste a YouTube link after you've clicked the Add YouTube video button.
3. Make the question mandatory - toggle the button to require respondents to answer the question before moving to the next question.
4. Add a question tag - turn this feature to add a tag to your question that you can reference in your survey or PDF.

4 Change answer options

The answer buttons from 0 to 10 are already set up for you and will look like this:

You can add a not applicable answer and also add a text box to specify or leave an extra comment. When you turn on this feature, you'll be able to add your own text to ask respondents to give more information.

Use the buttons below to toggle on these options:

Your radio button rating question is ready to go live!

Radio button rating benefits:

• By including the 0 points on the scale, it is clear to respondents that 0 must be the lowest rating. When using 1-10, confusion can arise whether 1 means the top or the bottom. Avoid this confusion by simply inserting this question which comes with 0 to 10 numbered automatically.
• The midpoint of the scale is 5, leaving 5 options below the midpoint and 5 options above. This helps the respondent make a decision, and makes analysis easier as well.

Ideas of when to use a radio button rating question:

• Get immediate post-purchase feedback
• Ask employees to rate a training session
• Check how well students feel they understood a lecture